GL
Greenville, South Carolina, United States· Full-time
Customer Service
GL
Active3w ago
Collections Coordinator
Role overview
Job description
Quick Facts
Compensation: $17.25/hr plus monthly performance bonuses
Onsite: Greenville, SC
Schedule: Fixed 40 hours/week - Regular, predictable attendance required
No Sundays
One night per week (12PM-8PM)
Every 4th rotating Friday (9AM-7PM)
Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week
Why GLS?
GLS is dedicated to helping more individuals access affordable auto financing through advanced analytics and technology. For over 10 years, we have supported more than a million families, providing them with reliable transportation options in their daily lives.
What You'll Do
Manage a portfolio of auto loan accounts and reduce delinquency.
Contact customers to understand intent and ability to pay.
Maintain positive relationships while collecting on past-due balances.
Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).
Follow state and company guidelines in a fast-paced environment.
Accurately document all contacts, outcomes, and follow-up in GLS systems.
Meet or exceed assigned goals and business plan objectives.
Maintain electronic records and support additional assignments or special projects as needed.
What You'll BringHigh school diploma or equivalent.
Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
Strong judgment and discretion with highly sensitive and confidential information.
Ability to build cross-functional partnerships and maintain positive customer relationships.
Active listening skills; comfortable probing and asking targeted questions to gather information.
Strong verbal and written communication with internal and external customers.
Team player who can adapt in a fast-paced, changing environment.
Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.
Excellent organization and attention to detail; able to manage multiple priorities.
Commitment to GLS core values and key competencies.
Work EnvironmentThis role is phone- and computer-based, requiring the employee to be seated for extended periods.
Frequent speaking and close visual work, including reading data, screens, and documents.
Benefits and Perks
Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
401K with employer match and 100% immediate vesting
Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
Paid Volunteer Time Off (VTO) Annually
Tuition Reimbursement
Parental Leave
Business casual work environment
About GLS
Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.
2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)
What You'll Bring
Work Environment
More like this
About this listing
- Source: Global Lending Services's official careers site · still listed there on 12 Nov 2026
- Posted 21 Oct 2026
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What they are looking for
Skills & requirements
Qualification
High school diploma or equivalent
Department · Collections
Hiring company
Global Lending Services
View the company profile, current openings and hiring details.
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