B
1mo ago
Amsterdam, Noord-Holland, Netherlands· Full-time· Hybrid
B
Salary not disclosed
Check market pay for comparable Collections Expert roles before applying.
Role overview
Job description
Our users just got their bunq Credit Card and want to maintain their credit history. Most don’t want to fall behind, and they worry about what happens if they do. If they miss a payment, they need bunq to help them catch up, not hit them with shame or surprises. As our Collections Expert, you make sure collections stay fair, human, and effective. 🤝 Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! 💚 As our Collections Expert, you’ll own credit card collections end to end, from the first missed payment to a fair outcome for our users. Automation handles the first contact, and people step in from Day 30. 📋 Make sure certified Support Adams offer standard payment plans correctly, and escalate non-standard cases to the Product Owner Lending 💬 Set the tone for every outreach, so it stays empathetic, clear, and compliant, especially
…About this listing
- Source: bunq's official careers site (via Recruitee) · last confirmed on the source 28 Oct 2026
- Posted 26 Oct 2026
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What they are looking for
Skills & requirements
Department · Support & Operations
Hiring company
bunq
Technology
No paperwork, no branch visits. Open your bunq account in 5 minutes and start banking today.
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