Content Creator - Product/Tech Video

Role Overview: We are seeking a creative and technically literate Content Creator to build the full content ecosystem for algoQA - from Academy videos and training materials to product explainers, demo recordings, and community content. You will own the shift from feature-based to use-case-based content, telling the story of AlgoQA from the user's perspective. Key Responsibilities: Produce and maintain algoQA Academy training videos, exercises, and certification materials Establish and enforce , design standards across all content. Create videos, recorded walkthroughs, and online demo content for marketing and sales use Develop written content for the Wiki, knowledge base, community forums, FAQs, and onboarding flows Collaborate with Trainers to ensure video content aligns with structured academy curriculum Maintain a content calendar and ensure all materials are updated with every product release Support community building: create discussion starters, FAQ content, and engagement posts across community channels Gather feedback from users, CS team, and support tickets to continuously improve content quality and coverage Skills & Qualifications: 3–6 years in content creation, technical writing, or video production - ideally in a SaaS or technology context Proficiency with video editing tools Ability to understand technical product workflows and translate them into clear, user-friendly content Excellent written communication skills in English Experience producing content for both internal (training) and external (marketing) audiences Ha nds-on experience using Generative AI tools (such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar) for content creation, documentation, scripting, research, or productivity. Strong prompt engineering skills and the ability to evaluate AI-generated content for accuracy, consistency, and brand alignment. Nice to Have • Understanding of SEO, Answer Engine Optimization (AEO), content analytics, and multi-channel content distribution strategies