Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Creative Project Manager Overview: The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within Services that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within Services and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands. As Creative Project Manager you must have a passion for business growth and ensuring the seamless delivery of projects to clients. You will have a creative flair, relish working in a fast-paced environment and be able to manage multiple project deliverables. You will have solid stakeholder management and communication skills and a clear understanding of the end-to-end process of project delivery. To excel in this role, you need to possess superior communication and interpersonal skills, as well as the ability to tackle several creative projects simultaneously. Working knowledge of project management tools, along with super
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Creative Associate Project ManagerOverview:The Services team is a key differentiator for Mastercard, providing cutting-edge services that help customers grow. Marketing Services develops and executes marketing programs that support client objectives, while the Advisors Creative Desk (ACD) creates engaging, on-brand creative solutions for Mastercard and its partners.
As a Creative Project Coordinator, you will support the successful delivery of creative projects by coordinating timelines, resources, communications, and project administration activities. You will work closely with Project Managers, Creative Leads, and cross-functional teams to ensure projects remain organized, on track, and aligned with client expectations. This role is ideal for someone who is highly organized, detail-oriented, eager to learn, and comfortable working in a fast-paced environment.
Role:
Support the day-to-day coordination of creative projects from brief to delivery.
Maintain project plans, trackers, timelines, and documentation.
Assist with scheduling meetings, preparing status updates, and following up on actions.
Coordinate with creative, strategy, and production teams to ensure tasks progress according to plan.
Help monitor project schedules, resource allocation, and deliverable deadlines.
Support budget tracking, project forecasting, and reporting activities.
Escalate risks, delays, or dependencies to Project Managers when identified.
Maintain accurate records within project management and workflow tools.
Help ensure compliance with ACD processes, templates, and governance standards.
Contribute to continuous improvement initiatives by identifying opportunities to streamline project workflows.
All About You:
3-7 years of experience in project coordination, account coordination, marketing, creative services, or related roles.
Strong organizational skills with excellent attention to detail.
Ability to manage multiple tasks and priorities simultaneously.
Strong communication and stakeholder management skills.
Comfortable working with cross-functional teams in a fast-paced environment.
Proactive, collaborative, and eager to learn.
Experience with project management tools (e.g., Monday.com, Asana, Jira, Salesforce, or similar) is an advantage.
Strong written and verbal communication skills in English.
Bachelor's degree or equivalent experience preferred.
Willingness to support multiple projects and adapt to changing priorities.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
What they are looking for
Skills & requirements
Qualification
All About You: 3-7 years of experience in project coordination, account coordination, marketing, creative services, or related roles; Bachelor's degree or equivalent experience preferred
Hiring company
Mastercard
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