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Active6mo ago

CS Forecasting and Demand Planning Analyst

Airbnb·📍 United States

Employment

Full-Time

Work mode

On-site

Experience

10+ years

Salary

$168K – $210K/yr

Role overview

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner

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About this listing

  • Listed from Airbnb's careers site via Greenhouse · last confirmed on the source 24 Oct 2026
  • Posted 24 Apr 2026

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What they are looking for

Skills & requirements

Qualification

Your Expertise: 10+ years of experience in demand forecasting, capacity planning, workforce analytics, or applied analytics; Bachelor’s degree in Mathematics, Statistics, Operations Research, Engineering, Economics, Data Science, or a related quantitative field; All qualified individuals are encouraged to apply

Department · Community Support

Hiring company

Airbnb

Technology

Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide

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