M
Hong Kong, SAR, China
MongoDBAWSAzureAI
NP
Role overview
Job description
As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently. We are looking for someone to: Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure that all client and customer operational requirements are met in a professional and efficient manner, by managing your time efficiently and prioritising contacts accordingly Maintain and update customers and company/client information databases and ensure that all issues are recorded thoroughly and escalated appropriately Manage the resolution of customer complaints within given timescales and keeping within company KPI’s and SLAs Exper
…About this listing
- Source: Network Plus's official careers site (via Pinpoint) · last confirmed on the source 29 Oct 2026
- First seen by Jobiba 29 Oct 2026
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What they are looking for
Skills & requirements
customer service
Department · United Utilities
Hiring company
Network Plus
Energy
View the company profile, current openings and hiring details.
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