L
Customer Service
NP
Role overview
Job description
As part of the Customer team working with our Water & Waste replacement delivery partners to inform, communicate and liaise with customers along their journey with us in providing a safe and reliable, utility network across the South West. Working to create an exceptional customer experience whilst we replace the gas pipes in the road and to their property. Customer Communication – Act as the primary point of contact for customers regarding water and wastewater services projects across the South West. Issue Resolution – Address and resolve customer complaints, inquiries, and service issues promptly within internal customer and stakeholder for the project. Service Coordination – Coordinate between customers and operational teams to schedule repairs, maintenance, and service interruptions. Stakeholder Engagement – Build and maintain strong relationships with customers, local authorities, a
…About this listing
- Source: Network Plus's official careers site (via Pinpoint) · last confirmed on the source 29 Oct 2026
- First seen by Jobiba 29 Oct 2026
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What they are looking for
Skills & requirements
Department · South West Water
Hiring company
Network Plus
Energy
View the company profile, current openings and hiring details.
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