Customer Operations Associate
Role overview
Job description
The Operations Associate is an entry-level role supporting the Project Management Office (PMO), Project Managers, and Professional Services leadership. This is a hands-on operational role focused on keeping the business of Professional Services running smoothly: administration, compliance and governance, timecard approvals, level of effort (LOE) estimates, and coordination of the Statement of Work (SoW) creation and approval process. This is a great fit if you are early in your career, highly organized, and want to build a foundation in operations management. You will work closely with experienced project and services leaders, learn how a growing SaaS Professional Services organization operates, and gain working knowledge of the systems we run on, including Rocketlane, Salesforce, and internal Convey tools. As you build competence, the role is designed to expand, with increasing ownershi
…About this listing
- Source: Convey (formerly Message Broadcast)'s official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
- Posted 8 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Qualifications What you have - Required Skills: Bachelor's degree in Business Administration, Operations, Finance, Communications or a related field, or equivalent practical experience
Department · Customer Operations
Hiring company
Convey (formerly Message Broadcast)
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