Customer Relations Associate

Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions! Who we want: We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU! What you need: High school diploma or GED (required) 0-3 years of relevant experience or training in customer service or a related field (preferred) Strong communication skills Ability to multitask, stay organized, and work under pressure High attention to detail Strong critical thinking and problem-solving skills Proficiency in Microsoft Office Good attendance record Generous paid time off & holidays Health, dental, vision, and life insurance Paid parental leave 401(k) Plan with company match & service contributions Short & long-term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Opportunities for training and career growth Health & wellness programs Employee discount program