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Active12mo ago

Customer Service Agent

Five Star Solutions·📍 Guatemala City, Guatemala

Employment

FULL TIME

Work mode

On-site

Experience

1+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

We’re looking for experienced customer service associates with a drive to ensure the best possible experience for our clients. Our company has been in business for over 35 years in the U.S. and has recently started operations in Guatemala!   This position is on-site in Z.10, Guatemala City. Eventually, it could become a work-from-home position if you meet the work-from-home guidelines. (Work-from-home opportunities are granted based on performance, attendance, and business needs, and are not guaranteed.) Qualifications
  • Must be able to speak, read, write, and understand English fluently (C1 or above).
  • 3 months to 1 year of previous call center, customer service, or office experience required.
  • High school diploma preferred.
  • Technically savvy and able to multitask.
  • Positive attitude, quick learner, and able to work independently.
  • Hours and Status:
  • Status: Full Time. Day, Mixed, Nights
  • Monthly bonus opportunity (performance bonus).
  • About this listing

    • Source: Five Star Solutions's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 13 Oct 2025

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    What they are looking for

    Skills & requirements

    Qualification

    High school diploma preferred

    Department · Customer Support

    Hiring company

    Five Star Solutions

    Technology

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