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Active4d ago

Customer Service Hospitality – Reservations

Careers In Travel | Destination Planners·📍 Boston, Massachusetts, United States

Employment

Full-Time

Work mode

Remote

Experience

Not stated

Salary

$40K – $70K/yr

Pay vs market · Above median

This job's pay ($55,000 a year at the midpoint) is higher than about 65% of 9 salary-listed Customer Service jobs in United States in the last 12 months; their median is $51,300.

Salary data →

Role overview

Job description

About the Role: Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Key Responsibilities:
  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging
  • Qualifications:
  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus
  • What We Offer:
  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
  • Apply today to help clients book their perfect stay with us!

    About this listing

    • Source: Careers In Travel | Destination Planners's official careers site (via Lever) · last confirmed on the source 2 Nov 2026
    • Posted 29 Oct 2026

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    What they are looking for

    Skills & requirements

    customer service

    Hiring company

    Careers In Travel | Destination Planners

    Hospitality & Travel

    View the company profile, current openings and hiring details.

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