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Active18mo ago

Customer Service Representative - Call Center

Sila Services·📍 Norfolk, Virginia, United States

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

$18 – $20/hr

Role overview

Job description

Customer Service Representative (CSR) Guy Smith Home Services | Norfolk, VA Be the First Person Our Customers Can Count On At Guy Smith Home Services, great customer service starts before a technician ever arrives at the home. For nearly 60 years, homeowners throughout Hampton Roads have trusted Guy Smith for their home service needs. We’re looking for a Customer Service Representative who can provide the friendly, responsive service our customers expect while helping keep our field teams busy and our schedules full. This is a fast-paced role for someone who enjoys talking with people, solving problems, and staying busy. You’ll handle incoming customer calls, book service appointments, make outbound calls, and work closely with dispatch and operations to make sure customers receive the help they need. If you’re dependable, comfortable on the phone, and take pride in turning every custome

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About this listing

  • Source: Sila Services's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
  • Posted 24 Apr 2025

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What they are looking for

Skills & requirements

Department · Guy Smith Home Services

Hiring company

Sila Services

Hospitality & Travel

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