SS
Customer Service
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Role overview
Job description
Customer Service Representative (CSR) 📍Northfield, OH 💲 $17-20/hour | Full-Time Looking for more than just another customer service job? At Jackson Comfort Services, our CSRs are the heart of our business. You're the first person our customers talk to when they need help, and you set the tone for every interaction. If you enjoy helping people, staying organized, and being part of a team that supports one another, we'd love to meet you! What it's like: https://www.youtube.com/watch?v=uHydmR5rsFg What You'll Do Answer incoming customer calls, texts, and chats Schedule HVAC, plumbing, and electrical service appointments Create and update customer records Work with dispatch and technicians to keep schedules running smoothly Provide friendly, professional customer service Keep accurate notes and documentation in our CRM What We're Looking For Excellent customer service and communication ski
…About this listing
- Source: Sila Services's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
- Posted 18 Jun 2026
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What they are looking for
Skills & requirements
Department · Jackson Comfort Services
Hiring company
Sila Services
Hospitality & Travel
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