O
25mo ago
Antwerp, Belgium
Project ManagementSupply Chain
O
Salary not disclosed
Check market pay for comparable Customer Service roles before applying.
Role overview
Job description
As a Customer Services Consultant, you solve customer tickets that come in via your first-line colleagues. As a specialist in a specific area of our planning solution, you address problems that require more technical knowledge. You are responsible for: Making your customers’ day by providing solutions for the challenging problems they experience. Taking ownership of the problems assigned to you and communicating the implemented solution to your customer. Finding the most suitable solution using your acquired technical knowledge and specific expertise . Updating Customer Services knowledge base to ensure our expertise gets documented. Maintaining a strong network within your team and the company to find the optimal solution for your customer. Balancing your time, priorities, and incoming tickets while always keeping an overview.
About this listing
- Source: OMP's official careers site (via Greenhouse) · last confirmed on the source 4 Nov 2026
- Posted 4 Nov 2026
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What they are looking for
Skills & requirements
Department · Customer Support
Hiring company
OMP
OMP delivers AI-driven supply chain planning software and services purpose-built for process industries, from demand to execution. See how it works.
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