G
29 days ago
Melbourne, Australia; Sydney, Australia
SQLAISalesforceRecruitment
T
Active3w ago
Customer Success Manager Asia (Mandarin Speaker - 12-Month FTC)
Salary not disclosed
Check market pay for comparable Customer Success Manager roles before applying.
Role overview
Job description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers. You ensure every customer achieves success with Trustpilot — from onboarding and adoption to measurable results and advocacy. Your mission is to maximise product adoption, strengthen customer health, and reduce churn, ensuring customers realise ongoing value and remain engaged, satisfied partners. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption.
…About this listing
- Listed from Trustpilot's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 28 Sept 2026
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Role market pulse
How Customer Success Manager demand looks in Australia
Live jobs
13
Posted 30d
6
30d movement
Early signal
Remote share
30.8%
Salary listed
0%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Customer Success
Hiring company
Trustpilot
Technology
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
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