B
17 days ago
San Francisco, California, United States· Full-time· Remote
$110.3K – $149.3K/yr
AIProject Management
B
Pay vs market · Bottom quarter
This job's pay ($120,000 a year at the midpoint) is higher than about 15% of 36 salary-listed Customer Success Manager jobs in San Francisco in the last 12 months; their median is $157,500.
Role overview
Job description
Position Overview Your top priority is helping customers achieve the outcomes they came to us for. To do that, you will: Define success with customers and lead their onboarding Own the relationship and look for ways to create more value over time Relay feedback to product and engineering, and help validate new launches Support upsells, testimonials, and case studies where they make sense Build CS playbooks, support materials, and workflows Desired Attributes Kind, humble, relentless, focused Tech-savvy with strong communication — our product is fairly technical, and you'll need to teach customers how to use it well Quick to learn product and industry context Comfortable presenting to leadership (business cases, QBRs, etc.) Strong work ethic — this is an early-stage startup, so expect to build some of the playbook yourself Strategic and creative — able to zoom out and rethink how we approach problems Bonus: experience with Zapier, CRM automations, or agents in a CS/support function A note on pace We ship weekly, and priorities move as we learn from customers. Requirements are often incomplete when work starts, and you'll be expected to shape them. If that pace excites you, you'll fit in well. Benefits Competitive salary plus equity options Health, dental, and vision coverage Catered lunch in the office $70 a month toward your commute Team happy hours and events Build a category-defining company with a small, driven team Come build with us!
More like this
About this listing
- Source: Bobyard's official careers site · still listed there on 10 Nov 2026
- Posted 3 Feb 2026
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Role market pulse
How Customer Success Manager demand looks in United States
Live jobs
341
Posted 30d
298
30d movement
+1003.7%
Remote share
40.2%
Salary listed
84.2%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Post Sales
Hiring company
Bobyard
Construction
Construction takeoff software for trade contractors. Bobyard’s AI reads drawings and aerial imagery, you review every quantity, and it rolls into an estimate.
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