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Dublin, Ireland· Full-time
AWSRestMachine LearningAI
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Role overview
Job description
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers , including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions , the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours. As a Customer Success Manager (CSM) at MaintainX, you’ll be a strategic partner to our c
…About this listing
- Source: Maintainx's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
- Posted 29 Oct 2026
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Role market pulse
How Customer Success Manager demand looks in Ireland
Live jobs
13
Posted 30d
2
30d movement
-33.3%
Remote share
15.4%
Salary listed
0%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
4+ years of rocking it in Customer Success at a B2B SaaS or software company, you know what it takes to keep customers happy and engaged. A proven knack for making customers stick around, you’ve got the results to show with your retention and growth numbers. You’re energized by building something new, comfortable with ambiguity, and able to take initiative and make smart decisions independently as our first CSM in the region. Top-notch communicator and natural relationship builder, whether it’s Zoom, email, or face-to-face, you make people feel heard and supported. You’ve led live product demos and training sessions that leave users excited and confident (bonus points if you make it look effortless). A sharp eye for spotting trouble early, you know how to flag risks and turn them into wins. Comfortable diving into data, you’ve got an analytical mindset and use insights to level up the customer experience. You thrive in fast-paced, ever-evolving environments, where no two days are the same, and you wouldn’t have it any other way! Proficiency in English Preferred
Department · Customer Success
Hiring company
Maintainx
Manufacturing
MaintainX is a CMMS and EAM platform that helps industrial teams reduce downtime, improve efficiency, and optimize asset performance with AI insights.
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