H
Singapore· Full-time· Remote
A
Salary not disclosed
Check market pay for comparable Customer Success Manager roles before applying.
Role overview
Job description
About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting
…About this listing
- Listed from a Ashby careers board · last confirmed on the source 29 Oct 2026
- Posted 23 Sept 2026
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Role market pulse
How Customer Success Manager demand looks in Singapore
Live jobs
9
Posted 30d
6
30d movement
Early signal
Remote share
33.3%
Salary listed
11.1%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
2 to 4 years of experience at a large payment service provider, payments processor, fintech or payment technology company, ideally in POS provisioning, merchant operations, implementation, technical support, customer success or technical account management. Hands-on experience supporting POS terminals, payment acceptance, merchant onboarding or connected-account operations. Working knowledge of KYC and KYB processes, payment enablement and merchant compliance workflows. Practical experience with POS terminal provisioning or lifecycle management, including activation, assignment, replacement, deactivation or related operational processes. Ability to troubleshoot technical issues methodically and communicate clearly with both technical and non-technical stakeholders. Strong written and verbal communication skills in English, with the ability to manage multiple merchant and platform stakeholders. Excellent attention to detail, organisation and follow-through. Comfort working in a fast-paced, cross-functional environment with evolving processes and priorities. Preferred
Department · Enterprise Business
Hiring company
Airwallex
Finance & Banking
Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.
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