Customer Success Manager - French

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. The Translation & Localization Specialist will support the delivery of accurate, consistent, and culturally appropriate multilingual content across global communication channels, platform assets, and user journeys. This role coordinates localization requests, supports vendor and stakeholder workflows, maintains translation assets and terminology resources, and helps ensure localized content meets brand, quality, and usability standards. A primary objective for this role is to help strengthen scalable localization practices that improve consistency, efficiency, and quality across languages while protecting the integrity of company terminology, brand voice, and customer-facing content. 1. Localization Workflow Support Localization Coordination: Coordinate multilingual content requests from intake through delivery, ensuring project requirements, timelines, and quality expectations are clearly defined and tracked. Stakeholder Alignment: Work with internal teams and external language partners to clarify scope, resolve questions, and support timely completion of localization deliverables. Process Consistency: Help maintain consistent localization practices, documentation, and handoff standards across recurring content types and business needs. 2. Localization & Vendor Workflow Coordination Vendor Intake & Quotes: Assist in managing localization intake requests, confirming scope and deliverables with vendors, and supporting accurate cost and timeline tracking. Production Schedules: Monitor multi-la

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As Senior Account Manager, you own our most significant relationships. You'll lead your own renewals and commercial negotiations across a portfolio of up to 100 clients, sit across the table from C-suite stakeholders, and shape how those organisations think about compliance risk. You report directly to our Head of Account Management, with genuine autonomy over how you run your accounts and a global parent behind you. There is real room to grow here. Account management at nCino KYC Africa spans commercial ownership, product influence and strategic advisory — you'll work closely with our compliance, onboarding, product, support engineering and finance teams, and your read on what clients need will help shape what we build next. What You'll Do Own renewals and commercial negotiations across a portfolio of up to 100 clients Identify and close opportunities to upsell existing services and introduce complementary ones Drive product adoption, guiding clients through change management and new functionality Lead meetings, presentations and strategic reviews at C-suite level Assess client needs and business objectives continuously, and act on what you learn Coordinate across compliance, onboarding, product, support engineering and finance so client expectations are met Identify, communicate and resolve moderately complex product issues Shape initiatives that lift customer satisfaction and retention across the client base Contribute to the team's financial targets and growth objectives Ideally You'll Have A bachelor's degree,

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As an Intermediate Account Manager, you will own some of our most significant relationships: mid-sized to large clients including JSE-listed groups, banks and large professional firms. You lead your own renewals and commercial negotiations, sit across the table from C-suite stakeholders, and shape how they think about compliance risk. You report directly to our Head of Account Management, with real autonomy and a global parent behind you. What You'll Do Own renewals and expansion across your portfolio, bringing every client to renewal satisfied and ready to grow Build a success plan with each client that maps our capabilities to their business goals Drive adoption so clients use every licence and see the full value of their investment Lead executive business reviews and build relationships from the C-suite down Spot risks to client outcomes early and put clear mitigation plans in place Identify upsell and cross-sell opportunities and partner with business development to close them Coordinate across compliance, onboarding, product, support engineering and finance to resolve issues end to end Guide clients through cultural, technical and process change Bring client insight into product conversations and share best practice internally and externally Use AI tools to automate routine work and sharpen your decisions Ideally You'll Have A bachelor's degree 3+ years of relevant experience, or an equivalent combination of experience, education and superior performance Experience planning and prioritising across a portfolio

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As Account Manager, you own relationships that matter. You'll lead your own renewals and commercial negotiations across, and shape how those organisations think about compliance risk. What You'll Do Own renewals and commercial negotiations across portfolios Identify and close opportunities to upsell existing services and introduce complementary ones Drive product adoption — show clients the functionality that increases their usage and their return Guide clients through change management and product enhancements Lead meetings and presentations with senior and C-suite stakeholders Assess client needs and business objectives continuously, and act on what you find Coordinate across compliance, onboarding, product, support engineering and finance so client expectations are met Resolve product issues and concerns, including moderately complex ones, end to end Shape initiatives that lift satisfaction and retention across the customer base Bring a considered approach to client onboarding, delivered within agreed timeframes Support the wider team in meeting financial targets and growth objectives Ideally You'll Have A tertiary qualification 2+ years' work experience, preferably in a client-facing role Excellent communication skills, written and verbal, with the confidence to navigate and mediate conflict A solution-oriented mindset and strong business acumen A talent for building and sustaining senior professional relationships Strong organisation, prioritisation and time management across a large portfolio Sound judgement

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware. Spinnaker Support has an immediate opening for a Solutions Consultant (SC) to join our team in South Africa. The primary focus of a SC is to work collaboratively with the Spinnaker Support Account Executives during the opportunity/prospect development process, acting as the technical and security subject matter expert on a core set of Spinnaker Support product and service offerings. The SC will advocate our technical capabilities, security solution, value proposition, and the service benefits to our partners, prospects and internal sales force alike. This SC will primarily participate in the sales process through prospect technical landscape and spend analysis, technical solution development and associated initial costing efforts, while acting as the subject matter expert that addresses all technical concerns. This role will support both third party support and managed services sales pursuits. RESPONSIBILITIES This is an exciting and broad role where your voice will be at the forefront in shaping how we help our clients. It is a consultative advisory role that enables our customers to translate their technical stack into solutions. You will be working with experienced professionals who have worked, in majority of cases, for over 20+ years with SAP technology and with a team adept at problem solvi