Customer Success Manager, Public Sector (National Security)

About the team The OpenAI for Government team partners with federal, state, local, defense, national security, and international public-sector organizations to securely and responsibly adopt frontier AI, strengthen public services, and deliver meaningful mission impact. About the role OpenAI is seeking a strategic and deeply technical leader to serve as the Head of Government Technical Success. This leader will oversee the technical functions across the government customer lifecycle, spanning pre-sales engagement, prototype-to-production delivery, and post-sales adoption and value realization. You will define and operate a unified technical success strategy across federal civilian, defense and national security, state and local, international public sector, and industry partners. Your mission is to help customers identify the highest value applications of OpenAI’s technology, navigate the technical and organizational requirements of government environments, move those applications into production, and scale adoption in ways that deliver measurable mission impact. This role combines organizational leadership, technical judgment, executive customer engagement, operating rigor, and product influence. You will partner closely with Government Sales, Product, Engineering, Research, Security, Legal, Global Affairs and Policy, and other teams to ensure a seamless customer experience for governments in the United States and around the world. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will Set and continuously refine the strategy, operating model, and priorities for Government Technical Success, aligning the organization to OpenAI’s broader objectives and the distinct needs of government customers. Build and lead an organization of technical success personnel, including hiring, organizational design, manager development, career growth, and high standards for technical and customer-facing excellence. Create a seamless

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Regional Director: Federal, Aerospace & Defense, and FSI’s. The ideal candidate will have a history of building and leading teams to over-perform in quota attainment, close transformational transactions, and align strategically with Federal Civilian & DOD Agencies, Aerospace & Defense, as well as FSI accounts. This role is based in the Washington D.C. area and part of the Public Sector Enterprise Sales Leadership team. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within the Federal market and assigned list of A&D and FSI accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions. Proactively identify and address issues that will increase growth velocity in the assigned sales region Oth

About the Team OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We help public servants use frontier AI in ways that are effective, trusted, and grounded in real-world requirements for safety, reliability, security, compliance, and accountability. Government Trusted Access programs help eligible public-sector organizations and practitioners use advanced capabilities for approved, high-value work in sensitive domains. These programs bring together OpenAI for Government, Product Policy, Legal, Security, International, Research, User Operations, Technical Success, Global Affairs, and domain experts. Each program has distinct eligibility criteria, safeguards, and decision owners; our job is to make the overall government experience coherent and executable. About the Role We are seeking a Program Manager to coordinate OpenAI’s Government Trusted Access portfolio across high-trust domains, such as cyber and bio. You will build and run the operating mechanisms that move government participants from initial interest through review, onboarding, activation, ongoing support, and program improvement. The right person is a highly organized, low-ego operator who can move between strategy and detail. You are comfortable working across technical, policy, legal, safety, security, customer, and operational teams; you build durable systems without adding unnecessary process; and you communicate clearly when facts, ownership, or requirements are still evolving. This role is based in Washington, DC. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Coordinate government participation across domain-specific Trusted Access programs, including cyber and biology, while helping stand up future programs as the portfolio evolves. Own the

We are looking for a Systems Engineering, Integration & Test (SEIT) Lead to own the technical execution of software demonstrations for classified government customers. You will turn customer mission needs into demo-ready capability. That means defining requirements and architecture, running integration and test, and delivering demonstrations on tight timelines in secure environments. You will be the technical bridge between program management, software development, and the customer, and the person who makes sure what we show works and is traceable to what the customer needs. You will: Lead multiple software demo efforts, from concept through customer demonstration and after-action reporting Turn customer mission needs, CONOPS, and use cases into system requirements, demo objectives, and success criteria Partner with the Chief Engineer and Chief Architect to own the system architecture and interface definitions (ICDs), and coordinate across software, data, and third-party/GFE components Build and run integration and test plans, test procedures, and verification matrices (RVTM) Plan and run demo events: environment setup, dry runs, rehearsals, go/no-go reviews, and on-site support Partner with the infrastructure and engineering teams to maintain integration and test environments on classified networks and in SCIFs, working with security and IT on accreditation needs Lead technical reviews (system requirements reviews, test readiness reviews) and present to customer stakeholders at the right level of technical depth Manage technical risk, configuration baselines, and change control across fast-moving development cycles for critical demonstrations Must Haves: An active TS/SCI clearance 10+ years of systems engineering experience, with 5+ years in integration and test of software-intensive systems 3+ years in a technical lead role on DoD or IC programs Hands-on experience delivering software demos, prototypes, or rapid capability efforts to government c

Meet Yubico Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity , pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program , offering free open-source repositories , libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a wo

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. Our Global System Integrator (GSI) partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Sr. Partner Development Manager role involves driving and nurturing relationships with our GSI partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these partners to drive growth while supporting Global and Regional Leads whom own the Partner Relationship. The success of these partnerships are demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, developing operational rigor enabling partners to grow their Snowflake competency, and delivering customer success. Your success depends on your ability to create accurate operational reporting, and standardized workflow and operational templates for Global PDMs while demonstrating strong communication, experienced strategic alliance leadership, and p