H
1mo ago
Sydney, Australia· Full-time
S
Role overview
Job description
Link to role presentation video also accessible here: https://www.loom.com/share/9389603a1f5b4a678586ea47859332ed 👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️ We’d love to hear from you 👩💻👩🏽💻🧑🏿💻👨🏻💻 📝 Overview We’re looking for an SMB Customer Success Manager to join our Sydney team and help drive customer activation, retention, and growth across a portfolio of customers across the built world industries. You’ll be the trusted day-to-day partner for customers after they’ve signed, guiding them through onboarding, ensuring they’re getting value quickly, and helping them embed Sitemate’s products into real-world workflows. This role is ideal for someone early in their tech career who enjoys working with people, solving problems, and learning fast. You’ll collaborate closely with Sales, Account Management, Support, and Product to remove blocke
…About this listing
- Source: Sitemate's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
- Posted 13 Oct 2026
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Role market pulse
How Customer Success Manager demand looks in Australia
Live jobs
13
Posted 30d
5
30d movement
Early signal
Remote share
30.8%
Salary listed
0%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries
Department · GTM (Go-To-Market)
Hiring company
Sitemate
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