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Active2w ago

Customer Success Renewal Specialist (Remote Eligible - Costa Rica)

Smartsheet·📍 San Jose, Costa Rica, Costa Rica

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Customer Success Renewal Specialist, you will support the Customer Success Organization in driving a high volume portfolio of customer renewals proactively and at scale. The ideal Renewal Specialist is an experienced professional with an understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal experience for our customers. This role will repo

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About this listing

  • Listed from Smartsheet's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
  • Posted 7 Oct 2026

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What they are looking for

Skills & requirements

Qualification

It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore; All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information

Department · Customer Success

Hiring company

Smartsheet

Personalize workflows, predict outcomes, and move faster with Smartsheet – a platform built for the way you work.

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