CH
Morgantown, West Virginia, United States· Part-time
$60 – $73/hr
Customer Service
A&
Active1w ago
Customer Support Coordinator | Remote
Pay vs market · Near median
This job's pay ($60,000 a year at the midpoint) is higher than about 50% of 86 salary-listed Customer Support jobs in United States in the last 12 months; their median is $60,000.
Role overview
Job description
Position Overview
We are seeking a dependable and service-oriented Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience.
This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.
Key Responsibilities
Respond to client inquiries and provide timely, professional support
Assist with coordinating scheduling, reservations, and service requests
Maintain accurate client records and support documentation in internal systems
Communicate with clients via email, phone, and online platforms
Track and follow up on open requests to ensure resolution
Review service details and confirmations for accuracy
Provide general administrative and customer support
Collaborate with internal teams to ensure a smooth client experience
Qualifications:Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Comfortable using online systems and customer support tools
Ability to manage multiple tasks in a remote environment
Customer service or administrative experience preferred
Reliable internet access and ability to work remotely
Preferred (Not Required)Experience in customer service, coordination, or administrative support
Interest in travel, hospitality, or event-related services
What We OfferFlexible remote work environment
Step-by-step onboarding and ongoing support
Opportunities for growth and advancement based on performance
Supportive and collaborative team environment
Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace. Apply Today If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.
Qualifications:
Preferred (Not Required)
What We Offer
Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace. Apply Today If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.
More like this
About this listing
- Source: Aisles & Abroad's official careers site · still listed there on 12 Nov 2026
- Posted 3 Nov 2026
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Role market pulse
How Customer Support demand looks in United States
Live jobs
102
Posted 30d
111
30d movement
+2675%
Remote share
52.9%
Salary listed
80.4%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
View the company profile, current openings and hiring details.
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