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Active1w ago

Customer Support Coordinator | Vacations

Aisles & Abroad·📍 Miami

Employment

Full-Time

Work mode

Remote

Experience

Not stated

Salary

$45K – $75K/yr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

Position Overview We are seeking a dependable and service-oriented Customer Support Coordinator to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience. This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools. Key Responsibilities
  • Respond to client inquiries and provide timely, professional support
  • Assist with coordinating scheduling, reservations, and service requests
  • Maintain accurate client records and support documentation in internal systems
  • Communicate with clients via email, phone, and online platforms
  • Track and follow up on open requests to ensure resolution
  • Review service details and confirmations for accuracy
  • Provide general administrative and customer support
  • Collaborate with internal teams to ensure a smooth client experience
    • Qualifications:
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable using online systems and customer support tools
  • Ability to manage multiple tasks in a remote environment
  • Customer service or administrative experience preferred
  • Reliable internet access and ability to work remotely
    • Preferred (Not Required)
  • Experience in customer service, coordination, or administrative support
  • Interest in travel, hospitality, or event-related services
    • What We Offer
  • Flexible remote work environment
  • Step-by-step onboarding and ongoing support
  • Opportunities for growth and advancement based on performance
  • Supportive and collaborative team environment
    • Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.   Apply Today If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.

    About this listing

    • Source: Aisles & Abroad's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 19 Oct 2026

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    What they are looking for

    Skills & requirements

    customer service →

    Department · Sara

    Hiring company

    Aisles & Abroad

    Hospitality & Travel

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