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Active1w ago

Customer Support Representative - Phoenix, AZ

Arketa·📍 United States

Employment

FULL TIME

Work mode

Remote

Experience

1–2 years

Salary

$23 – $27/hr

Role overview

Job description

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. What we'

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About this listing

  • Source: Arketa's official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
  • Posted 23 Oct 2026

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What they are looking for

Skills & requirements

Qualification

Here's what we're looking for Required 1–2 years of experience in a Customer Support, contact-center, or customer-facing operations role — ideally in a high-volume environment with published SLA and CSAT targets; Four-year post-secondary education / Bachelor's degree; We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law

Department · Support

Hiring company

Arketa

Technology

Arketa is the new standard for modern booking software. Enjoy beautiful client checkout, marketing automations, and 24/7 support.

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