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Active4d ago

Customer Support Specialist - MXC (Mon-Fri 2:30pm to 10:30pm CST)

AlertMedia·📍 Mexico City, Mexico, Mexico

Employment

Full-Time

Work mode

On-site

Experience

1–2 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off Who you are: You'd be excited to buy into our "customer love" mentality and are motivated by going above and beyond for the customers you serve. Ideally, you have 1-2 years of experience in customer support. You are a team player, have a roll-up-your-sle

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About this listing

  • Listed from AlertMedia's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 19 Oct 2026

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What they are looking for

Skills & requirements

ai →Excel →recruitment →

Qualification

Ideally, you have 1-2 years of experience in customer support; All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Department · Customer Success

Hiring company

AlertMedia

Technology

Reduce risk & recover faster with AlertMedia's unified platform. Built for navigating critical events & helping you maintain control—no matter the situation.

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