Role overview
Job description
As the CX Technical Enablement Partner, you will serve as the dedicated enablement partner for Asana’s Support and Professional Services teams and lead technical training development across Customer Experience. In this role, you will diagnose technical capability gaps and design, build, and deliver high-impact learning programs to close them. Combining strategic advisory (roughly 40%) with hands-on curriculum and content creation (roughly 60%), you will also develop the technical depth Customer Success Managers need to drive adoption, retention, and consumption growth. Reporting to the Head of CX Enablement, you will be an integral member of a focused enablement team accelerating cust omer and team readiness across Asana and AI workflows. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most
…About this listing
- Source: Asana's official careers site (via Greenhouse) · last confirmed on the source 28 Oct 2026
- Posted 27 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Build and scale technical certification programs for Support, Services, and Customer Success teams; 2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools; Experience building or managing role-based technical certification and credentialing programs
Department · Customer Success
Hiring company
Asana
We are looking for enthusiastic collaborators who are passionate about their craft to be a part of our journey building technology that is a force for positive change in the world. Make an impact by helping us achieve a powerful mission while developing your career.
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