$28 – $35/hr
Data Center Technician- 2nd shift (Wednesday- Saturday)
Pay vs market · Near median
This job's pay ($65,520 a year at the midpoint) is higher than about 50% of 110 salary-listed Technician jobs in United States in the last 12 months; their median is $66,530.
Role overview
Job description
- Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks
- Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards
- Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope
- Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately
- Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities
- Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks
- Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces
- Support controlled access and escort procedures within secure technical areas in accordance with site requirements
- Participate in rotating 24x7 on-call support and flexible scheduling as needed
- Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment
- Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting
- Ability to execute precise work in live customer environments without creating avoidable risk
- Strong attention to detail in labeling, documentation, change control, and customer-facing task execution
- Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately
- Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter
- Brings strong execution discipline and follows procedures carefully in live production environments
- Works with urgency while maintaining accuracy, documentation quality, and customer-impact awareness
- Understands physical-layer dependencies and knows when to act, when to verify, and when to escalate
- Maintains professionalism in customer-facing work and cross-functional coordination
- Supports operational readiness through reliability, flexibility, and attention to detail
- Customer requests and remote hands tasks are completed accurately, professionally, and on time
- Cross-connects, cabling, and physical-layer work are clean, well-documented, and reliable
- Environmental, equipment, and security-related issues are identified quickly and escalated with useful context
- Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits
- Technical spaces remain organized, safe, and ready to support ongoing operations
- The site has confidence in the technician’s execution, responsiveness, and operational judgment
- High school diploma or equivalent required; technical training or related certifications preferred
- 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred
- Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools
- Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment
- Basic understanding of data center layouts, physical network topology, and interconnection environments
- Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed
- Strong written and verbal communication skills, with the ability to document work clearly and escalate issues effectively
Leadership Profile
What Success Looks Like
Qualifications
This is an opportunity to play a hands-on role in supporting the day-to-day operations of a mission-critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT.***
About this listing
- Source: Cologix's official careers site (via Lever) · last confirmed on the source 3 Nov 2026
- Posted 28 Apr 2026
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What they are looking for
Skills & requirements
Qualification
High school diploma or equivalent required; technical training or related certifications preferred; 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred
Department · Data Center Operations - Opérations de centre de données
Hiring company
Cologix
Cologix is building the data centers of tomorrow by integrating hyperscale edge capacity with robust interconnection. See our data center solutions here.
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