Digital Customer Success Manager - Benelux
Role overview
Job description
As a Digital Customer Success Manager for the Benelux market, you will partner closely with another Digital CSM to co-manage and retain a critical segment of roughly 1,300 small-to-mid market customers in the Benelux region. Instead of traditional 1:1 management, you will leverage product data, AI, automation, and localized multi-channel outreach to drive product adoption and directly impact Gross Revenue Retention (GRR). This is a highly visible, hands-on opportunity for an operations-minded self-starter to test, roll out, and iterate digital initiatives in a dynamic growth-stage SaaS environment. Your 12-Month Journey During the first 3 months: You will get to know the team, the products, and our customer dynamics. You'll join customer calls, master Tellent's digital CS tools, and manage select, high-value reactive customer requests to build baseline product empathy, always with the go
…About this listing
- Source: Tellent's official careers site (via Recruitee) · last confirmed on the source 26 Oct 2026
- Posted 21 Sept 2026
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How Customer Success Manager demand looks in Netherlands
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What they are looking for
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Department · 1. GTM
Hiring company
Tellent
Tellent’s ATS, HRIS, and performance management tools simplify admin tasks and support smarter, faster decisions. Book a demo today to see how Tellent can help you.
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€75K – €150K/yr
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