Role overview
Job description
About the Job: LaunchDarkly is looking for a strategic, execution-oriented Director of Internal AI Operations to run and continuously improve how our company adopts and scales AI, establish the operational objectives, processes, and work plans that turn AI from a collection of tools into a measurable business capability and work with leaders across several functions to put the company’s AI direction into practice. Responsibilities: Reporting: Build and maintain visibility into AI spend and usage. Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks. Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization. Functional and technical leaders own efficiency, waste, cost, usage, and ROI within their portfolios; AI Operations prepares regular reporting and flags performance gaps for follow-up
…About this listing
- Source: LaunchDarkly's official careers site (via Greenhouse) · last confirmed on the source 31 Oct 2026
- Posted 30 Oct 2026
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What they are looking for
Skills & requirements
Qualification
15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field, including 5+ years leading teams or complex cross-functional programs. Demonstrated success designing, implementing, or scaling an operating model across multiple functions, including clear ownership, policies, processes, metrics, governance, and measurable outcomes. Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, including lifecycle management, access and administration, risk and controls, contracts, usage, and spend. Strong financial, analytical, and data-driven mindset, with experience using tools such as Snowflake, Excel, Python, or equivalent; able to define adoption, efficiency, unit economics, ROI, and business-value metrics and turn complex data into executive-ready recommendations. Strong financial and operational acumen, with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-improvement plans. Strong written and verbal communication skills, inclu
Department · Human Resources
Hiring company
LaunchDarkly
LaunchDarkly is a Feature Management Platform that serves over 20 Trillion feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka ”dark launching”). LaunchDarkly has SDKs for all major web and mobile platforms. At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
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