Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We're looking for a Product Engineer to be the embedded technical presence for our customer-facing platform, based out of our Brooklyn office. This role is ideal for a full-stack engineer who wants ownership over both the "what" and the "how" - working directly with our customer-facing team to understand pain points, then building the fix yourself. You'll work closely with our Director of Engineering and customer-facing leadership to prioritize what gets built, and with modern, AI-enabled workflows to build it fast. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. What you'll do: Discovery & Product Ownership Work directly with our customer-facing team and stakeholders to understand pain points, gather requirements, and identify what's worth building next. Translate what you learn into clear problem framing, PRDs, and lightweight documentation. Own feature and workflow improvements on our customer-facing platform, end to end. Engineering & Delivery Build and ship the features and fixes you scope yourself, on our Ruby on Rails and React stack. Use AI-native engineering workflows (agentic coding tools, AI-assisted review) as a core part of how you work, so more of your time can go toward the product half of the role. Maintain documentation clear enough for teammates to pick up your work if needed. Support Engineering Pick up cus
Role overview
Job description
Role Mission Own, lead, and scale Discovery & Framing at Defense Unicorns—help customers identify and clearly define the mission problems that matter, quantify their impact, establish what success looks like, and create the clarity needed to determine the right path forward. The Head of Discovery & Framing will lead the highest-priority customer engagements, establish the D&F methodology and quality standard, and build the team required to deliver the discipline at scale. The Role Defense Unicorns is creating a dedicated Discovery & Framing function to improve how we understand customer problems before moving into solution design. This is a senior, hands-on strategy role for someone who knows how to walk into an ambiguous customer situation, ask the questions others miss, separate symptoms from root causes, and turn a complex discussion into a clear and measurable mission problem. Trust
…What they are looking for
Skills & requirements
Qualification
Opportunities progress with fewer unknowns around mission value, stakeholders, decision process, funding, acquisition, and urgency. Strong customer outputs: Post-session readouts are timely, concise, customer-validated, and useful enough for customers and account teams to act on immediately. Opportunity movement: D&F engagements result in a clear decision to advance, redirect, investigate further, or disqualify. Fewer late surprises: Reduce late-stage problems caused by unclear customer pain, weak mission value, missing stakeholders, uncertain funding, undefined decision processes, or unsupported assumptions. A scalable D&F capability: Build a team of D&F practitioners capable of delivering consistent customer engagements under a common methodology and quality standard. What This Role Is Functional leader of Discovery & Framing Senior customer strategist Executive facilitator Structured problem solver Builder of the D&F methodology Builder and leader of the D&F team Independent tester of customer problem and fit Bridge between mission problem and capability need What This Role Is Not A quota-carrying Account Executive A general sales enablement role A product marketer A Solutions E
Department · Sales Ops
Hiring company
Defense Unicorns
Together, we can make the world more free and secure through the power of open source software. If you don't see a current opening that matches your interests please check back in the future. We are routinely reviewing our resource plans and hiring needs.
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