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Active1w ago

Director, Service Enablement

Deephealth·📍 Somerville, Massachusetts, United States

Employment

FULL TIME

Work mode

Remote

Experience

10+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Job Summary The Director, Service and Delivery is responsible for leading Service Enablement, a multi-function connector organization that prepares Services to implement, support, and scale product releases across regions. This role owns Services release readiness and leads Release Readiness, Manufacturing, SRE, Technical Writing, Technical Training, and related enabling-technology work, partnering with Implementation, Support, Product, and Development so documentation, training, tooling, and operational readiness are in place before customer availability. Essential Duties and Responsibilities Own the program that confirms Services organizational readiness for each release, coordinating work across Implementation, Support, Product, and Development. Ensure every release has a documented readiness review with Services sign-off before customer availability. Lead, coach, and develop the Rele

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About this listing

  • Source: Deephealth's official careers site (via Recruitee) · last confirmed on the source 27 Oct 2026
  • Posted 20 Oct 2026

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What they are looking for

Skills & requirements

Qualification

Minimum Qualifications, Education and Experience Bachelor's degree in a technical or business field, or equivalent professional experience (required); 10+ years of experience in software or healthcare technology services (required)

Department · Service & Delivery

Hiring company

Deephealth

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