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Active2mo ago

Driver Operations Associate - Ticket Management

Lalamove·📍 Parañaque, Metro Manila

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.    At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. What You'll Do:
  • Conduct regular call-outs to inactive drivers to encourage reactivation.

  • Collaborate with the Driver Support team to address driver concerns and issues promptly.

  • Identify and address any deviations from established standards or benchmarks.

  • Implement strategies to optimize driver availability during peak demand hours.

  • Create and maintain reports to track the success of driver initiatives.

  • Implement Panalomoves or similar incentive programs to motivate and reward drivers.

  • What You'll Need:
  • Previous experience in operations, supply management, or reactivation roles preferred.

  • Strong analytical skills with the ability to derive insights from data.

  • Excellent communication skills for effective interaction with drivers and internal teams.

  • Proven ability to work collaboratively in a fast-paced and dynamic environment.

  • Familiarity with the ride-sharing or logistics industry is a plus.

  • About this listing

    • Source: Lalamove's official careers site · still listed there on 11 Nov 2026
    • Posted 1 Sept 2026

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    What they are looking for

    Skills & requirements

    Department · City Teams

    Hiring company

    Lalamove

    Retail

    Lalamove is the fastest way to deliver anything in your city. From parcel courier to bulky delivery, Lalamove connects you with thousands of drivers in 1 click.

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