AU
New York, New York, United States
ExcelProject ManagementCRM
AU
Active3d ago
DTC/DX Customer Service Specialist
Role overview
Job description
Job Summary The Customer Service Specialist is responsible for supporting the day-to-day management of customer service operations across AMOREPACIFIC US brands. This role works closely with the Customer Service team, offshore customer service partners, Warehouse, and other cross-functional teams to ensure customer inquiries and escalations are resolved accurately and in a timely manner. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. The Customer Service Specialist will develop a comprehensive understanding of the customer journey and customer service operations, while supporting ticket management, escalations, customer feedback, fulfillment-related issues, and customer service platforms. Principal Accountabilities • Support the day-to-day management of customer service operations across AMOREPACIFIC
…About this listing
- Listed from AMOREPACIFIC US, INC's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 19 Oct 2026
Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.
Role market pulse
How Customer Service demand looks in United States
Live jobs
20
Posted 30d
18
30d movement
Early signal
Remote share
15%
Salary listed
45%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Key Experience and Skills Qualification and Experience • 2+ years of experience in customer service, customer operations, e-commerce, or a related field preferred; We actively seek to maintain a diverse workforce, andAMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, orVietnam veteran status
Department · DTC & DX Team
Hiring company
AMOREPACIFIC US, INC
Media & Marketing
View the company profile, current openings and hiring details.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
AU
New York, New York, United States
Project Management
AU
New York, New York, United States
ExcelProject ManagementLogistics
AI
19 days ago
United States
$78K – $156K/yr
Project ManagementCRM
S
Needham, MA, United States
$179.4K – $275.1K/yr
AIPower BiAccountingFinance
S
Needham, MA, United States
$265K – $315K/yr
AIFinanceSupply ChainCRM
🔔 Get job alerts
New DTC/DX Customer Service Specialist jobs in New York, New York, United States, straight to your inbox.
No spam · Unsubscribe anytime