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Active38mo ago

Engineer - Enterprise Support

Sarvatra·📍 Hyderabad

Employment

FULL TIME

Work mode

On-site

Experience

3–6 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Job Description: Resolving L2 tickets reported in Service Desk/Emails. Provide ad hoc reports using SQL as per client requirement. Understanding issues, analyzing logs and reporting incidents to the concern team. Assigning Tickets to L3 and follow-up with concern team unless issue get resolved. Coordination with Test / DEV/N/W/DBA team & Client. Production Release deployment and monitoring post deployment Raising SR for various activities related to Deployment as protocol says and specific approval from SBI authorities. Maintaining all documentation work for each activity. Maintaining the SLA as bank standard. Skill Requirements: SQL Payment Technologies Linux Knowledge Requirement: Switching IMPS /UPI/CBDC Log Analysis Team Management Educational Qualification: Graduation Required. Years of Experience : 2+ years

About this listing

  • Source: Sarvatra's official careers site · still listed there on 9 Nov 2026
  • Posted 15 Sept 2023

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What they are looking for

Skills & requirements

Qualification

Graduation Required. Years of

Department · Enterprise Service Desk

Hiring company

Sarvatra

Technology

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