Enterprise Customer Success Manager

Qualification

5+ years of Customer Success experience, ideally with mid-size to enterprise accounts, with a proven ability to manage high-value relationships. Solid experience in legal tech , understanding the unique needs of law firms and legal teams. Proven acumen around planning and managing a smaller book of business , with $10M - $20M in ARR ownership . Experience managing large, complex accounts and executing strategic initiatives for client success and growth. Strong understanding of SaaS industry dynamics, particularly in legal technology. The range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales bonuses target and annual base salary for the role. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Eve and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. US Salary Range $150,000 — $190,000 USD Benefits 💰 Competitive Salary & Equit