Facilities Technician (Maintenance Technician)

About the Company   At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.   Our mission is oneness:  prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role   The Maintenance Technician ensures apartment homes and property facilities are safe, clean, and in good working order. Responsibilities include preparing units for move-in, performing general maintenance and repairs across HVAC, electrical, plumbing, carpentry, painting, and locks, and following a preventative maintenance schedule.   The role also includes ensuring compliance with codes, regulations, and company standards, providing excellent service to residents, and supervising or escorting contractors as directed by the Facilities Manager. Responsibilities

Perform general maintenance and repairs including HVAC, electrical, plumbing, appliances, drywall, painting, basic carpentry, and routine upkeep to maintain community standards

Prepare vacant apartments for move-in by completing turnover repairs, inspections, and improvements

Conduct routine and periodic property inspections to identify maintenance, safety, and risk management concerns, ensure the property remains in good repair, and report physical needs or issues to management

Assist with inventory management by tracking, organizing, and maintaining maintenance supplies, tools, and replacement parts

Maintain working knowledge of building emergency systems, equipment shutoffs, and operational procedures to ensure resident safety and property integrity

Adhere to all company policies, safety procedures, and security protocols, promptly reporting hazards, incidents, and maintenance concerns

Deliver strong customer service by fostering positive relationships with residents, vendors, and team members while responding professionally to service requests

Follow established operational procedures including key control, apartment turns, preventative maintenance, and emergency response protocols

Ideal Background

High School diploma or equivalent

A minimum 3-5 years of relevant experience in HVAC repair, Plumbing, Electrical, and General Maintenance repair work

Ability to promptly respond to work orders and other communications (e.g: text, email)

Ability to accommodate on-call schedule

Proficiency in Spanish is a plus

HVAC Certification is a plus

EPA Certification is required

Proficiency in English

Benefits We take care of our people so they can do their best work.  Health and Wellness  Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings. Time Off  PTO and paid holidays. Financial  401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits. Life at Flow  Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.   Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.