Role overview
Job description
As a Field Service Manager at Mainspring Energy, you will lead Field Service Supervisors and support the overall performance, availability, and reliability of Mainspring's operating fleet. You will translate fleet performance objectives into effective field execution by ensuring the organization has the right people, skills, parts, tools, and resources available to safely execute planned and reactive maintenance.
This role provides leadership and direction to Field Service Supervisors while maintaining accountability for fleet performance, workforce capability, resource utilization, and operational readiness. The Manager will work closely with Engineering, Reliability, Supply Chain, Logistics, Safety, Customer Operations, and other internal teams to identify risks, remove operational barriers, and improve field service effectiveness.
Team Leadership: Directly manage, coach, and develop Supervisors. Establish expectations for safety, operational execution, customer engagement, communication, and accountability. Develop supervisor capability, consistency, succession plans, and performance management practices
Fleet Performance: Monitor fleet availability and maintenance performance; identify reliability risks; ensure appropriate prioritization of reactive versus planned work; review downtime, repeat failures, extended repairs, and trends; drive action plans; lead fleet performance reviews; escalate significant risks with recommendations
Personnel and Resource Management: Develop workforce plans based on fleet growth, maintenance demand, geography, and reactive workload. Evaluate technician capacity, skills, certifications, and coverage. Identify staffing gaps, balance resources, manage subcontractor needs, participate in hiring, and develop training plans
Strategic Parts and Resource Planning: Identify critical spares and materials; forecast maintenance and reactive demand with Supply Chain; identify shortages affecting downtime; support stocking-location decisions; plan major maintenance campaigns, upgrades, retrofits, tools, lifting equipment, test equipment, and subcontractor requirements
Maintenance and Site Planning: Review requirements across 30-day, 90-day, 6-month, and 12-month horizons. Identify capacity constraints, support outages and major campaigns, ensure critical-path activities have parts and labor, and support new site and fleet expansion planning
Cross-Functional Operational Leadership: Bridge Field Service with Reliability Engineering, Product Engineering, Supply Chain, Logistics, Safety, Customer Operations, Manufacturing, Technical Support, Finance, and Fleet Operations. Drive closure of issues affecting fleet performance and incorporate field feedback into product and process improvements
About this listing
- Source: Mainspring Energy's official careers site (via Lever) · last confirmed on the source 27 Oct 2026
- Posted 3 Sept 2026
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What they are looking for
Skills & requirements
Qualification
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Department · O&M - Operations & Maintenance
Hiring company
Mainspring Energy
Power generation for data centers, utilities, industrial & enterprise applications. Fuel-flexible, fast to deploy, high-efficiency, low NOx power.
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