Fitness Floor Staff

The role of the Fitness Center Concierge is to serve as a key team member supporting the member experience by providing exemplary customer service to members and staff. The concierge, reporting to the Healthy Living Director, is an integral team member who maintains the safety and cleanliness of the fitness facilities. Specializing in fitness is not required as the focus is on cleanliness and member experience. Understand and demonstrate all policies and expectations of branch fitness facilities. Welcome members, guiding them to appropriate equipment and sharing expectations with members regarding equipment usage, physical distancing, masks, and cleaning. Ensure adequate cleaning products are placed in fitness facilities. Clean high touch areas and all other equipment between sessions. Monitor room capacity, member traffic flow, and physical distancing, communicating appropriately when t