About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in Tokyo. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and writt
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The opportunity We’re building our reseller channel in Japan from the ground up. As our first Channel Sales Coordinator, you’ll help turn early partner relationships into a repeatable program. You’ll keep onboarding, contracts, training, and day-to-day requests moving while helping us improve the processes behind them. This is a hands-on role with room to grow. You’ll do well here if you take initiative, enjoy working with people, and can make progress before every process is fully defined. What you’ll do Coordinate reseller onboarding, from initial paperwork through training and launch readiness. Prepare and track contracts, partner records, and other sales administration. Help partners get the information and support they need to start selling. Work with sales, operations, and other teams to resolve partner questions and remove blockers. Keep partner activity, next steps, and reporting
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Department · S&M - Sales - Square Outside

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Block
Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.
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