Role overview
Job description
About Terminal Terminal builds telematics data infrastructure for the commercial fleet industry. Commercial auto insurers and fleet software companies depend on our platform to access GPS, speeding, and vehicle data from 350+ telematics providers. We recently raised our Series A led by Battery Ventures and are backed by Y Combinator, Golden Ventures, Penske Transportation Solutions, and Intact Private Capital. Our team works together in person in Toronto, combining early-stage speed with late-stage maturity while processing many terabytes of vehicle data every day. For more on working at Terminal, see our careers page at withterminal.com/careers . This role is only open to Toronto/GTA-based candidates. About the role Post-sales at Terminal is NOT a support function - it is our primary growth engine. Our model compounds through the retention and expansion of existing customers, not throug
…About this listing
- Source: Terminal's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
- Posted 28 Jul 2026
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Role market pulse
How Customer Success Manager demand looks in Canada
Live jobs
28
Posted 30d
22
30d movement
+633.3%
Remote share
50%
Salary listed
85.7%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
What you own, and what you don’t You own three things: Time-to-value : the days from contract signature to production certification, the single most important leading indicator of whether a customer expands or churns; What you'll do 1) Drive time-to-value and activation Own the days from contract signature to production certification — your single most important metric and the leading indicator of expansion vs; Drive at least one account to a major go-live, production-certification or equivalent milestone; Bring new accounts from contract signature to production certification within target timelines
Department · Post Sales
Hiring company
Terminal
One API connects your product to hundreds of telematics providers. We handle normalization, consent, and monitoring so your team can build instead of maintain.
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