CI
Philadelphia, Pennsylvania, United States· Remote
$45K – $75K/yr
Customer Service
CI
Active2d ago
Fully Remote | Customer Service – Booking Hotels
Pay vs market · Above median
This job's pay ($55,000 a year at the midpoint) is higher than about 65% of 9 salary-listed Customer Service jobs in United States in the last 12 months; their median is $51,300.
Role overview
Job description
Job Title: Customer Service – Booking Hotels | Work From Home
Job Type: Flexible Schedule | Remote Work
About Us:
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Position Overview:
We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
Key Responsibilities:
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer skills and a reliable internet connection
Interest in travel and helping clients plan memorable stays
Previous experience in customer service, hospitality, or sales is a plus but not required
What We Offer:
Flexible, remote work environment
Full training and access to industry resources and tools
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Personal and professional development opportunities
Excited to help clients book amazing hotel stays?
Apply today and become part of the team!
About this listing
- Source: Careers In Travel | Destination Planners's official careers site (via Lever) · last confirmed on the source 31 Oct 2026
- Posted 30 Oct 2026
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Role market pulse
How Customer Service demand looks in United States
Live jobs
20
Posted 30d
18
30d movement
Early signal
Remote share
15%
Salary listed
45%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Hiring company
Careers In Travel | Destination Planners
Hospitality & Travel
View the company profile, current openings and hiring details.
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