General Manager - New York City FC Team Store
Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the General Manager will play a critical role in contributing to business growth, elevating fan experiences, and deliver
…About this listing
- Listed from Fanatics Commerce's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 8 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Minimum 5 years of retail management experience, preferably in a flagship, high-volume, or high-profile retail environment. Proven experience leading and developing teams of both exempt and non-exempt employees. Strong retail business acumen, including financial management, budgeting, and P&L accountability. Demonstrated ability to identify business trends and partner cross-functionally to develop and execute strategies that drive sales, profitability, and operational results. Strong understanding of consumer and fan behavior, with the ability to align business decisions to market trends and customer needs. Proven track record of driving operational excellence and delivering results in a fast-paced environment. Experience managing employee relations in partnership with Human Resources, including compliance with company policies, employment laws, and union environments where applicable. Excellent leadership, communication, interpersonal, and problem-solving skills, with the ability to influence and collaborate across all levels of the organization. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite and retail point-of-sale (POS) systems. Demonstrat
Department · Commerce - North America IVR - Retail Support
Hiring company
Fanatics Commerce
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