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Active3d ago

General Retail Manager - NBA Store

Fanatics Commerce·📍 London, England, United Kingdom

Employment

FULL TIME

Work mode

On-site

Experience

5+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The General Manager will lead the full store team at Fanatics' flagship NBA Store on Oxford Street, driving sales performance, maintaining first-clas

What they are looking for

Skills & requirements

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Qualification

Proven retail management experience with a track record of achieving sales targets and driving commercial growth in a high-footfall environment. • Strong people management, coaching, and development skills, with experience leading large or multi-tier store teams. • Demonstrated ability to drive KPIs — including conversion, AOV, and UPT — through effective leadership and floor management. • Strong visual merchandising and commercial awareness, with the ability to use space and product placement to maximise sales. • Experience managing budgets, forecasting, and controllable costs, including payroll, within agreed parameters. • Ability to operate with autonomy, manage competing priorities, and build strong relationships with internal and external stakeholders. • Experience in sports, licensed apparel, or flagship/high-footfall retail is desirable. WORK LOCATION On-site: Your work location will be onsite in NBA Store, Oxford Street. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a

Department · Commerce - International - In-Venue Retail

FC

Hiring company

Fanatics Commerce

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