Hardware R&D Tech Lead

The Hardware R&D Technical Lead runs the HQ team that keeps Moxi robots in hospitals working. The team provisions, builds, tests, quality-checks and ships what the field needs. Diligent Robotics deploys Moxi, a mobile service robot, in hospitals across the US. The operating fleet is growing from about 70 robots today to about 200 by the end of 2027, mostly next-generation Moxi units at new hospital sites. This role makes sure HQ keeps pace. The team's mission is the same as all of Service Operations: 95% overall monthly robot uptime, timely delivery of assigned objectives, and continuous improvement mindset for all systems and processes. Responsibilities Lead and develop the team Hold weekly 1:1s and give every role written expectations and clear measures. Coach, give direct feedback, run performance reviews, and address performance issues early, with HR. Cross-train the team so no task