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Active3w ago

Head of Customer Success, APAC

Anthropic·📍 Sydney, Australia

Employment

Full-Time

Work mode

On-site

Experience

DIRECTOR

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Head of Customer Success, APAC at Anthropic, you will build and lead our Customer Success function across Asia Pacific. You will scale a team of managers and CSMs who help our most strategic APAC customers realize the full value of Claude. This is a foundational leadership role: you will establish how we run CS in the region, hire and develop a multi-market team of managers, and partner closely with your global counterparts to deliver a globally consistent customer experience while localising where it matters. APAC is not one market. You

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About this listing

  • Listed from Anthropic's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
  • Posted 28 Sept 2026

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What they are looking for

Skills & requirements

Qualification

Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of

Department · Sales

Hiring company

Anthropic

Technology

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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