About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Head of Customer Success, APAC at Anthropic, you will build and lead our Customer Success function across Asia Pacific. You will scale a team of managers and CSMs who help our most strategic APAC customers realize the full value of Claude. This is a foundational leadership role: you will establish how we run CS in the region, hire and develop a multi-market team of managers, and partner closely with your global counterparts to deliver a globally consistent customer experience while localising where it matters. APAC is not one market. You will lead across India, Japan, Korea, ASEAN, and Australia and New Zealand (ANZ), each with its own buying culture, regulatory context, language needs and pace of AI adoption. You will work hand-in-hand with global GTM, Product and Engineering leaders to shape our APAC CS strategy, take APAC customer priorities back into the business, and drive adoption, retention and growth across some of the most exciting markets in the world. Key responsibilities Build and lead a multi-layered Customer Success organisation across APAC, managing managers and scaling the team responsibly as our APAC business grows. Define and execute the APAC CS strategy in close partnership with global CS leadership, aligning with the global agenda while localising approach, motion and programmes for APAC market dynamics. Own CS business outcomes including customer health, retention, expansion and satisfaction across APAC accounts. Hire, develop and coach a high-performing team of CS managers and individual contributors, building a culture that reflects Anthropic's values across Asia's diverse geographies, language
Salary not disclosed
Check market pay for comparable Head of Square Partnerships roles before applying.
Role overview
Job description
Square is seeking a Head of Square Partnerships, APAC to define and lead the strategic partnerships vision across Australia and Japan. This leader will build and scale partnerships that accelerate Square Seller acquisition, product adoption, ecosystem expansion, and long-term business growth throughout the region. Partners span referral networks, distributors, financial institutions, technology platforms, service providers, commerce ecosystems, and other strategic partners where there is mutual value through lead generation, co-selling, co-marketing, product enablement, and selective product integrations. This is one of Square's most senior partnerships leadership roles, operating at the intersection of business development, growth, product, and go-to-market strategy. You will own the APAC partnerships strategy, lead a high-performing regional organization, influence product and commerci
…About this listing
- Listed from Block's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 2 Sept 2026
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What they are looking for
Skills & requirements
Qualification
Qualifications 15+ years of experience in strategic partnerships, business development, growth, product partnerships, or related leadership roles, including 8+ years leading senior teams and organizations
Department · S&M - Marketing - Square Partnerships
Hiring company
Block
Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.
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