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Active6h ago

Head of Technical Solutions

Gorgias·📍 Toronto, Ontario, Canada

Employment

FULL TIME

Work mode

On-site

Experience

DIRECTOR

Salary

C$242K – C$267K/yr

Role overview

Job description

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: Quality: conversations that feel authentic and on-brand. Experience: effortless shopping from chat to checkout. Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecomm

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About this listing

  • Source: Gorgias's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
  • Posted 26 Oct 2026

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What they are looking for

Skills & requirements

Qualification

Partner with Account Executives on discovery, technical qualification, tailored demos, proofs of concept and solution design; Train Account Executives to position, qualify, scope and sell professional services, and build the playbooks, pitch materials and qualification criteria they need; You have shipped LLM-powered agents, workflows or integrations into production and know how to test them with evals and real data

Department · Customer Success

Hiring company

Gorgias

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