Human Resources (HR) & People Manager

Strategy, culture & values

• Partner with the CEO and external HR Director to support the delivery of the UK people strategy in line with business goals.

• Help shape initiatives that strengthen employee engagement, wellbeing and development.

• Ensure people and cultural initiatives are clearly aligned to the business plan and support our values across the employee lifecycle and day-to-day ways of working.

• Serve as the “eyes and ears”, gathering feedback, spotting trends early, and turning insights into action.

• Proactively recommend and deliver continuous improvements to people policies, processes and initiatives as the business grows.

• Translate global HR frameworks and philosophies into pragmatic, locally appropriate practices for the UK team.

Employee Relations & HR Compliance

• Be a present, approachable HR resource - providing timely guidance, coaching and support to managers and employees.

• Manage the employee lifecycle including onboarding, probation, performance reviews and offboarding.

• Provide guidance on employee relations matters, including performance management and workplace matters, ensuring fair, balanced and legally compliant outcomes.

• Provide practical, balanced advice to managers on people matters, helping them navigate performance conversations and workplace issues confidently and fairly.

• Support absence management, flexible working requests and wellbeing initiatives.

• Provide support to employees and managers during key moments across the employee lifecycle.

• Work with the external HR Director to maintain HR policies

• Support wellbeing, DSE and health & safety obligations alongside the Office Manager.

• Support managers to run an effective, well-documented performance cycle—setting meaningful objectives, giving constructive feedback, managing performance, and delivering UK learning and development initiatives aligned to the global programme.

Stakeholder Management and Reporting

• Build strong, trusted relationships with employees and managers across the UK business.
  Work closely with the external HR Director who provides strategic oversight and guidance.

• Collaborate with the global People team in the US to ensure alignment with global frameworks and culture.

Skills & Experience

• CIPD Level 5 qualification at a minimum

• Solid HR generalist experience, ideally within an SME, agency or professional services environment.

• Strong knowledge of UK employment law and HR best practice.

• Experience advising on employee relations matters.

• Comfortable operating as the primary HR contact within a small business.

• Experience working alongside or within a global HR function.

• Strong interpersonal and communication skills with the confidence to advise managers

• Experience in communications, marketing agencies, professional services or start-up companies is preferred

• Experience working with external HR consultants or outsourced HR models is preferred

Personal Attributes

• Passionate about creating a positive employee experience.

• Pragmatic, commercially aware and solutions-focused.

• Approachable, discreet and trusted.

• Forward-thinking with a continuous improvement mindset.

• Flexible and adaptable with a strong sense of ownership.