Inside Sales - Existing Account Manager

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: Responsible for the retention of ZipRecruiter customers by uncovering the root cause of concerns through deep discovery and working alongside the customer as a trusted partner and advisor to resolve them. This role strives to identify the core reason for customer account cancellations and proposes appropriate solutions to not only retain their business, but also create "happy churn" customers who are more likely to return in the future. Responsibilities: Meets or exceeds established performance goals, including productivity and quality of activities. Acts as a daily key contributor to the team Retention goal. Minimizes revenue lost from canceled accounts. Handles and processes all customer cancellation requests via phone and email. Identifies areas of opportunity for optimizing results and improving customer satisfaction through effective discovery calls. Develops strategies to resolve issues and retain customers. Promotes ZipRecruiter site features and benefits (ZipHire, TrafficBoost, etc.). Qualifications: 2-5 years of experience in Sales, Account Management, Customer Service, or Client Support. Prior B2B experience preferredWorking knowledge of MS Office Suite (Word, Excel, and PPT) Ability to turn an upset customer into a loyal, satisfied customer by demonstrating a genuine tone and eagerness to help.

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: Want to work for a fast-growing, profitable, and financially stable tech company, who means it when they say "work-life balance is important"? If so, come to ZipRecruiter! At ZipRecruiter, we're committed to helping our customers achieve success in their recruitment efforts. We've purposefully transitioned to a Customer Success vs Customer Support focus. Any veteran support rep will attest to the added value reactive support can have on the success of the customer experience. We've taken that a step further by creating this specialized role wherein we focus on the retention of our customers by addressing any and all concerns and working alongside the customer to solve them. The Reactivation Specialist will be responsible for contacting accounts that have canceled their daily job advertisements . Their primary role will be to engage and prospect decision makers to re-open former paying Usage accounts. ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond. We don’t just encourage development, we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training . This includes structured learning, consistent role playing, and live call p

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary of Job: As an Associate Account Executive, you will thrive in a high-velocity, outbound sales environment where your influence is the deciding factor in our growth. You are responsible for identifying and signing up new customers who require a consultative partner to navigate their hiring needs. This is a high-volume, short-sales-cycle role where your primary mission is to bridge the gap between a prospect's challenges and our solutions. We are looking for a "closer" who isn't afraid to pick up the phone, drive the conversation, and guide customers through a seamless buying process. ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond. We don’t just encourage development, we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training . This includes structured learning, consistent role playing, and live call practice to ensure you’re building real-world skills from day one. The goal is to prepare you for a seamless transition into a full quota-carrying role within your department. While you are eligible to earn commission during Dev Bay, the primary focus is on mastering a strong foundation of skills that will enable you to exceed your goals n

Ready to Jumpstart Your Career? Join Guidepoint’s Phoenix Office Visit with ALPFA @ ASU! Are you an ASU student interested in client-facing roles, professional services, or exploring fast-paced early-career opportunities? Guidepoint is excited to invite you to our Phoenix office for an exclusive opportunity to meet our team, experience our workplace, and learn more about starting your career at Guidepoint. 🗓 Date: October 23, 2026 ⏰ Time: 10:00 AM–12:00 PM Arizona Time 📍 Location: Guidepoint Phoenix Office What to Expect 🏢 Tour Our Phoenix Office Get a behind-the-scenes look at where our Phoenix team works and experience our office environment firsthand. 💬 Hear From Our Team Join an employee panel to hear about Client Service career paths, day-to-day experiences, and what it’s really like to start your career at Guidepoint. 🤝 Network Over Lunch Connect with Guidepoint employees and fellow ASU students while enjoying lunch and getting your questions answered in a more informal setting. 📄 Optional 1:1 Resume Review Want personalized feedback? Sign up for an optional 1:1 resume review with a Guidepoint recruiter to get tips on positioning your experience for early-career opportunities. Who Should Join Us? 🎓 ASU Students Open to all majors, especially juniors and seniors interested in professional services, client service, business, finance, communications, or other people-focused careers. 🗣 Strong Communicators If you enjoy building relationships, problem-solving, and working with people, you’ll have the opportunity to learn how those skills translate to a career at Guidepoint. 💡 Curious and Motivated Learners Whether you’re actively searching for your next opportunity or simply exploring potential career paths, this visit is a chance to learn more and ask questions directly from our team. 📍 Available October 23 Join us in person at the Guidepoint Phoenix office for this exclusive ASU opportunity. Ready to see what a career at Guidepoint could look lik

About the Tean DashMart Kitchens (DMK) is a dedicated culinary team operating within a shared DashMart facility. While we work inside a DashMart building, we are a team focused on preparing made-to-order meals for customers ordering through the DoorDash app. We work side-by-side with our DashMart partners to deliver a seamless customer experience. We operate as one team within four walls, collaborating to ensure operational excellence, food quality, and a clean, organized environment. About the Role DashMart Kitchens is looking for a motivated and experienced individual who thrives in fast-paced, hands-on environments and is excited to lead from the front. As a Kitchen Shift Lead , you will have shift-level responsibility for kitchen execution within a shared DashMart facility. You will lead Kitchen Operations Associates and Shift Coordinators during your shift, ensuring food quality, safety, cleanliness, order accuracy, and operational excellence. We are looking for strong leaders who have experience in food service, kitchen operations, or grocery This role is dedicated to DMK operations while maintaining strong partnership and collaboration with DashMart site leadership to ensure overall facility success. You’re excited about this opportunity because... Own your assigned kitchen shifts, ensuring strong execution of food preparation standards, cleanliness, safety, and inventory practices (including FIFO and equipment care) Ensure all orders are prepared accurately, on time, and meet quality and food safety standards before handoff Lead and delegate tasks to Kitchen Operations Associates, serving as the primary escalation point for kitchen-related operational challenges Coach team members on proper food safety, cleanliness, and execution standards while modeling professionalism and urgency Partner closely with DashMart Shift Leads and Site Leadership to maintain alignment across kitchen and warehouse operations Support shared facility standards and contr

About the Team DashMart Kitchens (DMK) is a dedicated culinary team operating within a shared DashMart facility. While we work inside a DashMart building, we are a specialized team focused on preparing high-quality meals for customers ordering through the DoorDash app. We work side-by-side with our DashMart partners to deliver a seamless customer experience — supporting both kitchen execution and shared facility standards. We operate as one team within four walls, collaborating to ensure operational excellence, food quality, and a clean, organized environment. Shifts: Morning, Day, Evening, Weekend, Part-Time About the Role As a Kitchen Operations Associate , you are responsible for preparing meals to standard, maintaining kitchen and warehouse organization, and supporting order fulfillment within a shared facility environment. What You’ll Do: Meal Preparation & Quality Prepare and assemble menu items according to brand and food safety standards Ensure every meal meets quality, accuracy, and presentation standards before handoff Follow all food safety, cleanliness, and dress code compliance guidelines Warehouse & Kitchen Organization Maintain organized dry, refrigerated, and frozen storage areas Follow cleanliness and sanitation standards across shared workspaces Support inventory organization and proper product rotation (FIFO) Facility Support Collaborate with DashMart Operations Associates to maintain a cohesive and efficient site Assist with light operational tasks as needed to support overall facility success Uphold a “One Team” mindset to create a positive experience for all team members and customers You're excited about this opportunity because... You enjoy working with food and have a passion for culinary execution and quality while maintaining food safety You want to be part of a dedicated kitchen team operating within a fast-paced fulfillment environment Market competitive pay (10pm–6am will receive a $2 increase in pay) AM/PM/Overnight shift